Hub Freight Ltd (“we,” “us,” or “our”) provides freight forwarding services subject to the following Terms of Use. By using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Use of Our Services
1.1. Service Agreement: When you engage our services, you enter into a binding service agreement with us. The terms and conditions of this agreement, including pricing and service levels, will be outlined in a separate agreement between you and Hub Freight Ltd.
1.2. Access to Information: You may access and use our services only for the purpose of managing your shipments and related logistics. You agree not to use our services for any unlawful or unauthorised purpose.
1.3. Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Service Performance
2.1. Timeliness: We will make commercially reasonable efforts to ensure the timely delivery of your shipments. However, we do not guarantee specific delivery times unless explicitly agreed upon in your service agreement.
2.2. Liability: Our liability for loss, damage, or delay of shipments is governed by the terms and conditions outlined in your service agreement and any applicable laws and regulations.
Payment
3.1. Payment Obligations: You agree to pay for our services in accordance with the payment terms specified in your service agreement. Failure to make timely payments may result in suspension or termination of our services.
3.2. Disputes: If you dispute any charges, you must notify us in writing within 14 days of the invoice date. Failure to dispute charges within this timeframe may waive your right to contest them.
Intellectual Property
4.1. Ownership: We retain all intellectual property rights to our website, software, and services. You may not use, reproduce, or distribute our intellectual property without our prior written consent.
Privacy
Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of our Privacy Policy.
Termination
We reserve the right to terminate or suspend your access to our services at our discretion and without notice if you breach these Terms or your service agreement.
Disclaimer of Warranties
Our services are provided “as is” and “as available” without any warranties of any kind, whether express or implied. We do not guarantee the accuracy, completeness, or reliability of our services.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our services.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of United Kingdom, and any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in United Kingdom.
Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and it is your responsibility to review these Terms periodically.
Contact Us
If you have any questions or concerns about these Terms, please contact us at traffic@hubfreight.co.uk.
