Hub Freight Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you visit our website, use our services, or otherwise interact with us.
By accessing our website or using our services, you consent to the terms of this Privacy Policy.
Information We Collect
We may collect various types of information, including:
1.1. Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and other contact details.
1.2. Payment Information: If you make payments for our services, we may collect payment card information and billing details.
1.3. Usage Information: We may collect information about how you interact with our website and services, such as your IP address, browser type, operating system, and the pages you visit.
1.4. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing and usage patterns. You can control cookies through your browser settings.
How We Use Your Information
We may use your information for the following purposes:
2.1. Providing Services: We use your information to deliver the services you request, including managing shipments, tracking packages, and providing customer support.
2.2. Communication: We may send you service-related communications, including updates, invoices, and important information about our services.
2.3. Marketing: With your consent, we may send you promotional materials, newsletters, and other marketing communications.
You can opt out of these communications at any time.
2.4. Analytics: We use data analytics to improve our website and services, including understanding user behavior and preferences.
2.5. Legal and Security: We may use your information to comply with legal obligations, protect our rights, and ensure the security of our website and services.
Sharing Your Information
We may share your information with:
3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, including payment processors, IT service providers, and customer support providers.
3.2. Business Partners: We may share your information with trusted business partners to offer you additional services or promotions.
3.3. Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and interests.
3.4. Consent: We may share your information with your consent or as otherwise described at the time of collection.
Your Choices
You have the following choices regarding your information:
4.1. Access and Update: You can access and update your personal information through your account settings or by contacting us.
4.2. Opt-Out: You can opt out of marketing communications by following the instructions in the emails we send or by contacting us.
4.3. Cookies: You can control cookies through your browser settings.
Security
We take reasonable measures to protect your information, but no data transmission over the internet is completely secure. We cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates the most recent revision.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at hello@hubfreight.co.uk
